A boss’s technical competence is inextricably linked to workers’ well-being. Here, seven key insights from a new working paper.
There’s plenty of evidence out there to confirm the old adage that a happy worker is a productive worker. In a striking example from a 2012 study, American companies that made a list of the 100 best places to work generated between 2.3% and 3.8% higher stock returns, compared to competitors, between 1984 and 2011. What social science has been missing is equally strong evidence behind a common related belief: that behind each happy worker is a competent boss.